OpenAI analyzed over 800,000 work-related ChatGPT messages and found that 43.5 percent of job-specific queries involve tasks from other professions. The company calls this "task crossover." The trend is most pronounced at small businesses, where users increasingly handle specialized work without dedicated experts.

This new feature is a complete game changer for productivity

OpenAI's ChatGPT Work materials have put a familiar enterprise question into sharper focus: how far...