The CCPA has fined SpiceJet Rs 1 lakh for employing dark patterns on its booking platform, violating consumer protection norms by misleading users.

NEW DELHI: The Central Consumer Protection Authority (CCPA) has penalised cash-strapped SpiceJet for “deploying deceptive "dark patterns" on its flight booking platform,” Union…

The Central Consumer Protection Authority (CCPA) has imposed a Rs 1 lakh penalty on SpiceJet for using "dark patterns" on its flight booking platform. The consumer watchdog found…