CCPA fines SpiceJet ₹1 lakh for using deceptive dark patterns in flight bookings, violating consumer protection laws.

NEW DELHI: The Central Consumer Protection Authority (CCPA) has penalised cash-strapped SpiceJet for “deploying deceptive "dark patterns" on its flight booking platform,” Union…

The Central Consumer Protection Authority (CCPA) has imposed a Rs 1 lakh penalty on SpiceJet for using "dark patterns" on its flight booking platform. The consumer watchdog found…