Citizens gave high marks to the state’s digital services and called for even greater digitization and simplification, while in-person services provided by government agencies and local authorities received failing scores.

Citizens gave high marks to the state’s digital services and called for even greater digitization and simplification, while in-person services provided by government agencies and…

The gap between digital and “traditional” services offered by the Greek public sector is chaotic. As can be seen from the results of an electronic evaluation of public services by…