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NCAA Targets 90% Passenger Complaint Resolution Rate in 2026
The Director of Public Affairs and Consumer Protection at the Nigeria Civil Aviation Authority (NCAA), Michael Achimugu, has disclosed that the agency achieved a 65 per cent passenger complaint resolution rate in 2025, representing a 10 percentage-point improvement over the previous year’s performance.
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businessday.ng
NCAA records 65% passenger complaint resolution rate in 2025, targets 90% in 2026 - Businessday NG
Michael Achimugu, the Director of Public Affairs and Consumer Protection at the Nigeria Civil Aviation Authority (NCAA), has disclosed that
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vanguardngr.com
NCAA boosts passenger complaint resolution, sets sights on 90%
Nigerian Civil Aviation Authority, NCAA, has disclosed that it achieved a 65 per cent passenger complaint resolution rate in 2025, representing a 10-percentage-point improvement…
