As employees increasingly develop valuable AI workflows through private experimentation, many are choosing not to share what they’ve learned—not mainly because of weak governance or inadequate tools, but because they don’t trust what their organizations will do with that knowledge once it becomes visible. Survey and interview data suggest that organizational trust and psychological safety are among the strongest predictors of whether workers disclose or withhold AI-related methods, outweighing the effects of formal AI policies or sanctioned tools alone. Employees often stay quiet for rational reasons: they fear being judged as less capable, assigned more work, or made easier to replace. For leaders, the implication is clear: capturing AI’s collective productivity gains depends less on increasing adoption than on creating a culture in which disclosure feels safe, worthwhile, and professionally rewarding.

Passive use of artificial intelligence to complete certain tasks may erode workers’ confidence in the long-term, according to a recent study, even if it boosts productivity.

As employees increasingly develop valuable AI workflows through private experimentation, many are choosing not to share what they’ve learned—not mainly because of weak governance…