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McDonald’s latest AI drive-thru test will let customers ask, “Can I get my usual?”
Five restaurant locations are piloting the new ArchIQ tech, which puts a chatbot at the drive-thru that appears to identify repeat customers, according to a demo shown at McDonald’s Worldwide Convention last week. The demo also shows the chatbot taking an order in Spanish and “remembering” that a customer doesn’t like cheese on their quarter-pounder. [Link: Chatbots at the drive-thru are just the beginning | https://www.theverge.com/column/928096/chatbots-ai-drive-thru-mcdonalds-wendys | The Verge]
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milanofinanza.it
Anche McDonald's punta sull'AI, si ordina dall’auto e si ritira senza più parlare con un operatore | MilanoFinanza News
Il progetto pilota parte da cinque punti vendita negli Stati Uniti. Per la catena di fast food è il secondo tentativo dopo la sperimentazione interrotta nel 2024 per i troppi…
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newsbytesapp.com
AI is now taking orders at McDonald's drive-thru restaurants
McDonald's is piloting ArchIQ, an AI-powered ordering system, at select locations to enhance speed and accuracy before considering a broader implementation across its restaurants.
