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Ryanair tells widow her dead husband needs to apply for refund
Airline’s lack of empathy caused the deceased’s wife to ‘burst into tears’
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dailymail.co.uk
Ryanair forced to apologise for asking to speak to widows dead husband
Yvonne Shields' husband Colin Shields booked his flights to Venice, Italy , last year and was meant to fly out in September to represent Scotland at a powerchair football match.
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telegraph.co.uk
Ryanair tells widow her dead husband needs to apply for refund
Airline’s lack of empathy caused the deceased’s wife to ‘burst into tears’