Salesforce introduces Enterprise AI Harness, AI Control Plane
Salesforce Inc. today previewed two offerings that will help customers build and manage artificial intelligence agents.
Developers turn a large language model into an agent by extending it with various add-ons. Those add-ons can include prompts, database connectors and a range of other technical assets. The technical assets used to customize an agent are collectively known as a harness.
The first offering that Salesforce debuted today is called the Enterprise AI Harness. It’s a collection of technologies designed to improve the reliability and security of customers’ AI agents. According to the company, many of the technologies that underpin the offering are already available in its cloud services. The rest will start rolling out early in Salesforce’s 2028 fiscal year, which begins next February.
The cloud giant says that Enterprise AI Harness will comprise six main feature collections. Half of them focus on the business data that AI agents use to carry out their work.
