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Salesforce has held talks to buy Listen Labs, an AI customer research platform, for around $2 billion
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Katie Roof
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Salesforce has held talks to buy Listen Labs, an AI customer research platform, for around $2 billion
Salesforce has had talks to acquire Listen Labs, an AI startup that provides marketing research to brands, for around $2 billion.
TL;DRAI
Salesforce is negotiating a $2 billion acquisition of Listen Labs, an AI customer research platform, to strengthen Agentforce. The deal signals enterprise AI consolidation and reflects CTO demand for combining operational automation with customer insights.
674 words~3 min read
