ABUJA — The Federal Competition and Consumer Protection Commission (FCCPC) has commenced a probe into Uber’s abrupt withdrawal from the Nigerian market, with particular focus on how the ride-hailing company handled unfulfilled services to customers.
The FCCPC Chief Executive Officer, Tunji Bello, disclosed this in an interview with Bloomberg on Sunday.
Bello said the commission was examining the circumstances surrounding Uber’s exit, particularly its obligations to consumers following the termination of its operations.
“We are looking into the manner of their exit, particularly in respect of unfulfilled services to the customers,” he said.
Uber announced on September 2 that it was winding down its operations in Nigeria and Uganda, effective the same day.
