Nigeria’s Federal Competition and Consumer Protection Commission is investigating Uber’s abrupt exit, particularly unfulfilled services to customers, after the company shut down without warning as part of a global review that cut 3,300 jobs. The main beneficiary is Estonia’s Bolt, and EU platform rules would have required 30 days’ notice to drivers.
Nigeria’s competition and consumer protection regulator is investigating Uber’s abrupt departure from the country, Bloomberg reported. The company left last week without telling anyone first.
Officials at the Federal Competition and Consumer Protection Commission are “looking into the manner of their exit, particularly in respect of unfulfilled services to the customers“, its chief executive Tunji Bello said in a text message.
Uber shut down in Nigeria and Uganda on Wednesday, as part of a global shake-up that also cut 3,300 jobs, about 10% of its workforce worldwide.
Riders and drivers found out when the service stopped, and Bloomberg reported confusion on both sides of the app.
