Evidence showed that James Njoroge was robbed on July 13, 2025, and lost his mobile phone, identity card and other personal documents.
By
Sam Kiplagat
Court Reporter
Nation Media Group
Stanbic Bank Kenya has been ordered to refund a customer Sh511,000 after a court found that weaknesses in its customer verification and digital onboarding systems enabled fraudsters to access and drain his account.
IndusInd Bank ordered to refund after customer loses Rs 2.3 lakh to a KYC scam: A Delhi consumer commission has ordered IndusInd…
They claimed that the banks illegally increased their loan interest rates and other charges.
Court rules that both institutions failed in their separate duties to protect the client from the fraud.
The court added that KCB's internal process of escalating the complaint from its headquarters to the branch "resulted in a delay…
The bank's liability arose from its failure to protect the account after the fraud had been reported.
An investigation reveals a troubling pattern of fraud at Standard Bank, where millions have been lost, and victims face coercive…
