Court rules that both institutions failed in their separate duties to protect the client from the fraud.
By
Sam Kiplagat
Court Reporter
Nation Media Group
Diamond Trust Bank (DTB) and Safaricom have been jointly held responsible for a SIM-swap fraud that saw a customer lose Sh4.4 million. A court ruled that both institutions failed in their separate duties to protect the client from the fraud.
Mercy Wairimu Kariuki woke up on the morning of February 8, 2022, to a stream of alerts showing that KES 4.4 million ($34,000)…
The suspects denied 68 charges, including theft, money laundering and forgery, linked to alleged withdrawals from a customer’s…
The court added that KCB's internal process of escalating the complaint from its headquarters to the branch "resulted in a delay…
The bank's liability arose from its failure to protect the account after the fraud had been reported.
The High Court has ordered Safaricom to pay Sh1.4 billion in damages to an innovator for infringing copyright in the development…
The High Court set aside a Sh8.4 million refund award but upheld findings that the lender unlawfully varied interest rates and…
