By
Sam Kiplagat
Court Reporter
Nation Media Group
For more than two decades, close to 200 bank customers believed the courts would one day order banks to refund millions of shillings they say were unlawfully charged on their loans.
They claimed that the banks illegally increased their loan interest rates and other charges.
By
Sam Kiplagat
Court Reporter
Nation Media Group
For more than two decades, close to 200 bank customers believed the courts would one day order banks to refund millions of shillings they say were unlawfully charged on their loans.

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Court says the agreed interest terms produced an excessive financial burden that it could not enforce.

A petition has been filed at the High Court seeking to stop commercial banks from unilaterally increasing interest rates, default…

The High Court set aside a Sh8.4 million refund award but upheld findings that the lender unlawfully varied interest rates and…

As outrage grows over fraud-related complaints at Nedbank and Standard Bank, two long-standing customers have come forward with…

The court added that KCB's internal process of escalating the complaint from its headquarters to the branch "resulted in a delay…

Court rules that both institutions failed in their separate duties to protect the client from the fraud.