SynopsisThe Eternal-owned food delivery company is consolidating its customer support operations at its Gurugram head office, resulting in closure of its Hyderabad centre. Zomato, which communicated its plan to downsize its workforce to its staffers on Monday, has also been outsourcing a larger share of the customer care work to external partners.Food delivery platform Zomato is shutting down its customer support operations in Hyderabad, resulting in around 250 employees losing their jobs, according to people aware of the matter.The restructuring follows a change in Zomato’s customer support model over the past six months, with a larger share of the work being outsourced to external partners, one of the persons said. The company is consolidating its in-house operations at itsNow Playing