Voiceware AI Launches New Company Agentrixapp, a Customizable AI Receptionist for Businesses

New platform answers calls, books appointments and manages customer interactions across multiple channels with no coding required

Voiceware AI, a provider of VoIP telecommunications solutions, today announced the launch of Agentrixapp, a new, independent company designed to make AI-powered customer service more accessible to businesses. Agentrixapp allows businesses to build and customize their own AI receptionist programmed to answer calls, book appointments and respond to customer inquiries without the technical complexity typically associated with implementing AI agents.

Founded by José Alfonso, a South Florida entrepreneur and tech veteran who is also behind Voiceware AI, Agentrixapp was built around a simple idea: businesses should be able to put AI to work without needing technical expertise. With Agentrixapp, business owners simply describe their company in plain language, from their services and hours to policies and customer service preferences. The platform then uses that information to create an AI receptionist tailored to how each business operates.

“AI has enormous potential for businesses but accessing that potential still feels far too complicated for many business owners,” said José Alfonso, CEO and founder of Agentrixapp. “We wanted to create something practical that businesses could put to work right away. You tell Agentrixapp how your business works following three simple steps, and it becomes a receptionist built around your business, not the other way around.”