Ten years ago, choosing how to travel in Nigeria often meant taking a bus at the nearest park, hailing an available bus, or sticking with a familiar transport operator, but today, it’s no longer a first choice.
With a few taps, passengers can compare fares, track vehicles, read reviews, make cashless payments, and switch between transport providers before their journey.
With ride-hailing services, online ticketing, in-app mapping that tracks every street and corner to estimate arrival times and fares upfront, cashless payments, and customer feedback, they can seamlessly book trips, check in, and board using only a smartphone or laptop from any location.
“Ten years ago, getting around Lagos meant standing at a bus stop hoping for a vehicle that wasn’t falling apart, or paying a premium for a cab whose fare had to be negotiated,” Akande Adedayo, specialist solutions at 54pay Technologies, said.
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