_What if getting help with a government financial scheme was as simple as having a conversation?
That was the idea behind MoneyBuddy, the AI voice agent I built during 10 Days of Voice Agents — VoiceForBharat Edition.
Over 10 days, MoneyBuddy evolved from a simple voice agent that could hear me and talk back into a system that can remember callers, use financial scheme data, make outbound calls, escalate difficult situations to humans, track call outcomes, and hand complex questions to a specialist agent.
This post is the story of how I built it, what broke along the way, and what I learned.
Financial schemes and government programs can be difficult to navigate.
