Calix Expands SmartHome With ScamWatchIQ and ScamPRO, Helping Service Providers Grow Loyalty and ARPU by Protecting Subscribers From Fraud and Identity Theft
Building on ProtectIQ network protection—which blocks 75 million cyber threats annually—ScamWatchIQ and ScamPRO now enable service providers to address rapidly growing threats that target subscribers directly
Calix, Inc. (NYSE: CALX) today expanded its SmartHome™ portfolio on the Calix One™ platform with ScamWatchIQ™ and ScamPRO™, enabling service providers to help subscribers stay ahead of increasingly sophisticated and rapidly growing threats targeting their identities, accounts, and personal information.
ScamWatchIQ is included with SmartHome to help subscribers stay informed about emerging scams, identity threats, and email account compromises. The premium add-on ScamPRO provides expert validation, recovery, and identity-theft resolution services when those threats become real. Together, the new services enable providers to further differentiate with essential subscriber experiences for the home that grow subscriber loyalty while helping increase average revenue per user (ARPU) and reduce churn.
According to 2025 reporting from the U.S. Federal Trade Commission (FTC), imposter scams remained the most frequently reported type of fraud for the ninth consecutive year. Americans also reported nearly $16 billion in fraud losses last year. ScamWatchIQ and ScamPRO allow providers to effectively address these rising threats for their subscribers. These solutions extend a robust SmartHome portfolio, which began with ProtectIQ® in 2019 to protect subscriber networks. Today, ProtectIQ blocks an average of 75 million cyber threats each year. SmartHome also offers ExperienceIQ® for family online content controls, Bark® for child online safety, and HomeOfficeIQ™ for secure, resilient remote work.
