JAMB Registrar clears 5,000 complaints in five days, takes SERVICOM reforms to candidates

By Joseph Erunke, Abuja

The Joint Admissions and Matriculation Board (JAMB) has said its new Registrar, Prof. Segun Aina, personally intervened in the resolution of more than 5,000 pending complaints within five days.

The development followed Aina’s decision to relocate his office to the Board’s Service Compact with All Nigerians (SERVICOM) Unit, where he reviewed complaints from candidates and other clients of the examination body.

The Board’s Acting Director of Public Affairs and Protocol, Dr Fabian Benjamin, disclosed this in a statement on Sunday, saying the intervention was part of the Registrar’s efforts to improve service delivery to JAMB candidates and other clients.

According to Benjamin, Aina has made “Service at Heart” the second of the five enduring pillars of his administration, reflecting a focus on improving the Board’s responsiveness to candidates.