Teams supporting user-facing applications rely on session replays to understand user friction. But resolving an issue or improving the user experience takes more than watching a replay. Engineers, product managers, and designers first need to find the right sessions to investigate, then quickly learn what happened at the key moments. Once they’ve investigated a replay, they need to share what they found across product, design, support, and engineering so that the right teams can act. Too often, though, these conversations happen apart from the replay itself, making it hard to trace the discussion back to the specific moment that was flagged.
Datadog Session Replay, available in both Datadog Real User Monitoring (RUM) and Product Analytics, now brings the entire investigation into one place. You can find the right session from your RUM and Product Analytics data, analyze it with AI summaries that highlight the moments worth watching, and collaborate with teammates using timestamped comments pinned directly to the replay. Everyone works from the same source of truth, so investigations move faster, and findings reach the right people with full context attached.
In this post, we’ll show how Session Replay helps you:
