SynopsisMid-sized IT players monetise automated workflows while tier-1 giants battle inertiaOutcome-based pricing, under which revenue is not tied to the number of employees in a project, is becoming central to client engagements at Indian IT companies as artificial intelligence (AI) adoption increases, especially among mid-tier firms.However, the model still accounts for a small share of contracts, according to industry executives and analysts.Mid-tier firms have been more vocal about the shift. Coforge chief executive Sudhir SinghNow Playing