As artificial intelligence (AI) becomes more deeply embedded across industries, organisations are recognising that digital tools deliver the greatest value when people have the judgement and adaptability to put them to effective use. For Singapore Aero Engine Services Private Limited (SAESL), this means preparing its workforce to meet evolving demands in the aerospace maintenance, repair and overhaul (MRO) industry.A joint venture between Rolls-Royce Plc and SIA Engineering Company, SAESL provides engine overhaul and component repair services. Building a future-ready workforce is not just about adopting new technology, said Ms Rose Chew, SAESL’s vice president of human resources. It is also about helping employees develop the capabilities to use it effectively.“It is critical to build resilience and agility in our workforce so that we can adapt quickly, streamline processes and continue delivering world-class service to our customers,” she said.
SAESL employees take part in a group discussion during the course.
PRACTICAL TRAINING FOR REAL-WORLD NEEDSWhile AI can accelerate business growth by streamlining routine processes and generating valuable insights, people remain central to turning technology into meaningful outcomes.“Human capabilities are the bridge between technology and impact,” said Ms Chew. “AI can automate tasks and provide insights, but it is critical thinking, problem-solving and collaboration that allow employees to interpret those insights, make sound decisions and apply them meaningfully.”To support this effort, SAESL partnered with NTUC LearningHub to deliver the Fundamentals of AI Applications in Industrial Automation and Design Thinking Fundamentals courses.According to Ms Chew, NTUC LearningHub has been a trusted training partner for SAESL for more than a decade. “What sets it apart is its ability to co-design programmes tailored to our business needs,” she said. “Beyond standard courses, NTUC LearningHub takes the time to understand our strategy and transformation roadmap, and ensure that training is practical, relevant and immediately applicable to daily work.”Founded in 2004, NTUC LearningHub is a continuing education and training provider in Singapore that has supported more than 34,000 organisations with tailored training solutions. Its programmes help build practical skills in areas such as AI and workplace innovation.
