Anne Lepetit weighs the pros and cons of AI chatbots as a component of mental-health treatment.
61% of 19,000 adults now use AI chatbots for mental-health (80%+ in Asia)—a shift toward AI-as-therapist adoption. Insurers, HR leaders, and AI vendors must establish governance for liability and privacy in this emerging B2B wellness-AI market.
en English
Human Development
Jul 28, 2026
Anne Lepetit
A new survey conducted by AXA and Ipsos shows that people are readily turning to AI chatbots to cope with mental-health problems. To ensure that these tools do more good than harm, health leaders, employers, insurers, and AI developers must take responsibility for steering them in a beneficial direction.
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