AI companies want to run your business. They can't always run their models.

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OpenAI wants to help companies run AI agents across their systems. On a completely separate note, its models are so powerful that they broke containment.Those two sentences encapsulate the weird AI-driven environment we're in. AI companies are aggressively pushing for market share while also publicly acknowledging they're not always fully in control.Let's start with OpenAI's latest pitch: Presence. It's designed to help companies run AI agents by connecting them to internal corporate data, policies, existing software, and workflows.The end result is more automation for things like customer support, sales, and fixing billing issues. BI's Stephen Council and Alistair Barr describe it as "OpenAI trying to move beyond selling access to AI models and into more parts of the corporate software market."Now consider the other news OpenAI disclosed this week: Its models hacked into another company's system.On Tuesday, the startup posted about an "unprecedented cyber incident." While trying to solve a cyber challenge, OpenAI's GPT-5.6 Sol and an unreleased model escaped a testing environment, accessed the internet, and hacked into Hugging Face, an open-source AI platform.There are a few ways to look at the Hugging Face hack.