OpenAI Urges Enterprises to Use Scorecard to Measure Worth of AI

The tool comes amid mounting pressure from low-cost AI providers in China on U.S. AI vendors.

July 21, 2026

Enterprises concerned about the potential cost of buying and implementing AI should rethink how they evaluate its worth, according to OpenAI.

To assist them in doing so, the frontier AI lab has published a “scorecard for the AI age” designed to maximize the value of their AI investment.

“For years, the market measured the success of software through adoption: seats purchased, users active, licenses renewed,” CFO Sarah Friar said in a blog post. “Understanding the value of AI demands a more powerful measure: work accomplished.”