The alerts have been processed, but the business problem remains
A critical business system begins responding slowly, and the monitoring environment immediately generates a large number of alerts. Application server CPU usage rises, database connections increase, storage latency fluctuates, containers restart, and network ports report packet loss.
A conventional alert platform can deduplicate, compress, classify, assign, and notify. However, it may still struggle to answer the most important questions: How are these alerts related? Which abnormal condition is closest to the root cause? Which business service is affected?
Faster alert processing reduces the manual effort required to review and categorize notifications, but it does not automatically create an understanding of the production environment.
A business system depends on applications, databases, middleware, virtual machines, containers, servers, storage, and networks. When one component becomes abnormal, alerts propagate through these dependencies.
