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Every digital innovation creates winners and losers, empowers some while marginalising others, and alters relationships, identities, and expectations across the university ecosystem. [iStockphoto]
Technology has become one of the most defining forces shaping institutions of higher learning.
Discussions often celebrate artificial intelligence, learning management systems, digital libraries, and smart campuses as symbols of progress.
While these innovations have transformed teaching, research, and administration, the conversation frequently overlooks a more profound reality: technology is fundamentally changing people before it changes processes.
