Phantom, the self-custodial wallet that dominates Solana’s ecosystem, confirmed on July 12 that some users are experiencing degraded performance when trying to send tokens or execute swaps. The wallet’s other features, like checking balances, are reportedly working fine.

What we know so far

Phantom’s public acknowledgment was brief and to the point: some users are hitting walls when attempting sends and swaps, the team is investigating, and updates will follow. The company hasn’t disclosed how many users are affected, which specific tokens or chains are involved, or what’s causing the degradation.

Phantom supports multiple blockchains including Solana, Ethereum, Bitcoin, and Polygon. A send-and-swap issue could be chain-specific, or it could be something deeper in Phantom’s own infrastructure. Without clarity on the root cause, users are left guessing.

Phantom has been through this before. Back in April 2024, users reported similar frustrations with Solana token sends specifically. At the time, community feedback pointed fingers at network congestion and app updates as likely culprits. Whether the current situation shares the same DNA remains unclear.