Unisa refutes NSFAS's claims of a technical glitch that led to a delay in payments to students.
The University of South Africa (Unisa) has challenged the National Student Financial Aid Scheme’s (NSFAS) explanation for delays in the payment of July student allowances, insisting the disruption was caused by broader systemic issues rather than failures within the university.
The conflicting accounts have raised fresh questions over who was responsible for delays affecting more than 93,000 NSFAS-funded students awaiting their monthly Personal Care Allowance.
In a statement issued on Thursday, NSFAS said it transferred the required funds to Unisa on 2 July after completing the necessary reconciliation processes, adding that responsibility for disbursing the allowances then rested with the university.
According to NSFAS, technical system challenges encountered during Unisa’s payment process delayed payments to some students. The funding scheme said the issues were resolved on 6 July and that outstanding payments were being finalised.
