Grieving people prefer bots that speak as dead loved ones, says study

A new study from the University of Colorado Boulder examined how people emotionally engage with "generative ghosts" — AI chatbots trained to simulate deceased loved ones. The study found that users generally preferred bots that spoke as the deceased in the first person ("reincarnation") over those that merely described them ("representation"), despite acknowledging the risk of becoming too attached.

First author and information science doctoral candidate Jack Manuel Manning presented the research at the Association for Computing Machinery's Designing Interactive Systems Conference in June.

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