The Public Protector’s findings have intensified political pressure on the City of Cape Town.

DESPITE challenges such as violent protests, human resource constraints, and budget limitations, the City still has an obligation in accordance with the Constitution to provide services for the people of Langa and Khayelitsha.

Releasing the findings of a Public Protector investigation, Deputy Public Protector Advocate Dinkie Dube said the City had failed to progressively provide basic municipal services to residents of Langa Flats and parts of Khayelitsha, concluding that years of shortcomings in housing, sanitation, water access and public infrastructure amounted to maladministration and improper prejudice.

An emotional Khayelitsha resident, Phumeza Somdaka, looking at the hole caused by the sewer spill near her home.

Dube released the findings during a media briefing in Cape Town on Tuesday following an investigation prompted by complaints from residents during the Public Protector South Africa's outreach visits to the Western Cape in 2022 and 2023.