A consumer commission in Chandigarh has directed Asics India to refund the cost of a defective pair of running shoes and pay compensation, holding the company guilty of deficiency in service and unfair trade practice, reported TOI.
The Chandigarh District Consumer Disputes Redressal Commission ordered the company to refund Rs 6,499 — the amount paid for the shoes — along with 6% annual interest.
It also directed Asics to pay Rs 10,000 towards compensation for harassment and litigation costs within 60 days.
What was the issue?
The complainant, Ajay Malik, purchased a pair of running shoes from the Asics store at Elante Mall in Chandigarh on August 30, 2020, along with a few other items.
