Asics ordered to pay Rs 10,000 compensation and refund Rs 6,499 to cusomter after shoes develop sole defect

A consumer commission has ordered Asics India to refund Rs 6,499 for a defective pair of running shoes and pay Rs 10,000 in compensation. The complainant reported the sole separating from the heel within a month of purchase. Asics' defense of no manufacturing defect was rejected as inconsistent with their initial claim approval. The commission emphasized consumers' right to durable, quality products.

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