As organizations grow more dependent on digital technologies, expectations around service resilience and uptime have never been higher. These mission-critical environments support the systems that keep business running every day. But even the most advanced facilities can face risks that can impact performance. The strongest safeguard? Planned and reactive maintenance that is meticulously executed.

Today with AI and high-performance computing (HPC) often deployed side-by-side, ensuring consistent power and cooling for the GPU/IT infrastructure that support business-critical applications and services is essential. While often paired with AI, HPC workloads present their own unique challenges. Together, these workloads represent the most demanding test for modern facilities.

The 2024 annual outage analysis found that 54 percent of significant outages cost more than $100,000, and 16 percent exceeded $1 million. Rising costs are attributed to several factors, including labor, hardware replacement expenses, SLA penalties and longer recovery times. Increased dependency on digital services is the overarching reason – losing access, even for a few hours, significantly impacts the bottom line.

As data centers become more expensive to build and operate, uptime remains critical. Encouragingly, recent research from Uptime Institute suggests resilience is improving across the industry. Yet, before IT teams celebrate, it’s worth examining the details more closely.