A woman who spends up to £300 a month in charity shops has spoken out about a checkout habit that left her feeling guilty, sparking debate about whether it's right or wrong14:28, 03 Jul 2026A woman has spoken out about her love of charity shop browsing, but revealed one particular employee habit was putting her off — and she's calling for it to stop.‌The habit left her feeling momentarily "guilty", which is hardly what anyone wants after parting with their cash in a charity shop. Amy revealed she goes charity shopping "every single week", splashing out "between £150 to £300 every month". It's worth noting that money spent in a charity shop first goes towards covering operating costs such as rent, utilities, and paid management salaries, as confirmed by the Charity Retail Association. Any remaining net profit is then passed directly to the charity's core cause, whether that's funding medical research, social care, or international aid.‌"I buy a lot of stuff. Some of it's for me, some of it's to sell on, and I am willing to spend good money in charity shops," she shared.‌Content cannot be displayed without consentHowever, when Amy, who posts on TikTok as @allsortsamy, visited several charity shops in Bury, Greater Manchester, she was taken aback by a question a member of staff posed at the till.She couldn't recall exactly which charity shop it was, but said she had "picked up two items" before heading to the counter to pay.‌The first item was a dress costing £14.99, and the second, also a dress, was priced at £8.99."So the lady then behind the till said, 'That's £23.98. Can I add the extra two pence and round it up to £24?' And I said no," Amy admitted. Yet the moment the words left her mouth, she admitted she "felt a bit guilty" for declining."I know they've probably got a directive to ask that question every single time, I don't know, maybe I was just in one of those moods, I was just a bit irritated by it," she shared.‌She argued she would much prefer items to simply be priced at £15 and £9, rather than being asked to chip in a little more at the till."I know it was only two pence, but there's just something about it when they ask for more money. And like I say, I'm somebody who gives hundreds of pounds a month to charity shops," Amy ended the video.In the comments section, many viewers were less than impressed with her choice not to hand over the 2p, pointing out it was far from £2.Article continues below"I always round it up myself and tell them to keep the small change. Regardless of anything else, including how much you spend, it's for charity, and let's face it, as you resell stuff YOU make a profit out of goods donated for free, you're missing the point entirely," one user wrote.Others, however, rallied behind her, saying: "Nope. Can you imagine donating money to charity and saying here's x amount and they ask you for more?"A further commenter agreed, adding: "No, it's entirely your choice. I don't like it when I am paying at the self-service till, and it asks me if I want to make a donation. I already donate to charities of my choice, and some people are really struggling, so they plan their spending very carefully."