HigherGround Launches AI-Powered AutoCall Transcribe for Public Safety Agencies
HigherGround today announced the launch of AutoCall Transcribe, a new AI-powered capability that converts live and recorded emergency communications into accurate, time-synchronized text across its software suite, including Capture911, Live911, and Calibre.
By transforming conversations into searchable, structured data in real time and after the call. AutoCall Transcribe enables agencies to accelerate investigations, improve quality assurance, enhance training, and access critical information faster, without manually reviewing hours of audio.
Capture911 is HigherGround's recording, incident reconstruction, and quality assurance platform, deployed in thousands of organizations nationwide. Live911 is the public safety industry’s patented technology to securely livestream 911 emergency calls directly to officers in the field, command staff, and DFR programs while providing precise GPS caller location. Calibre enhances call center performance with call recording, reporting, and evaluation tools.
AutoCall Transcribe is purpose built for public safety, supporting CJIS compliant environments and preserving evidentiary integrity while enabling new levels of operational insight.
