Most teams claim they do blameless postmortems.
Then the incident happens.
"Jane didn't validate the input."
"The on-call missed the alert."
"We should have caught this in code review."
Blameless Postmortems in Practice
Most teams claim they do blameless postmortems. Then the incident happens. "Jane didn't validate...
TL;DRAI
Blameless postmortems require analyzing systems that made failures seem reasonable, not assigning blame with better language. Teams building systems where the right decision is easier prevent recurrence; those focusing on "discipline" just document blame better.
658 words~3 min read
