Ryanair might be one of the world’s most controversial airlines, but it serves a purpose and for that, it thrives. I am one of millions of advocates for its low fares and network that will take you directly to provincial airports that feel as intimate as a private terminal and open access to some of Europe’s most interesting corners.
But its family seating policy is a red line. Earlier this month, the Competition and Markets Authority (CMA) launched an investigation into the airline requiring parents to sit with their children but charging a mandatory fee of around £8 for doing so.
The CMA will determine whether this is an unfair contract term under consumer law.
Before the verdict has been announced, Ryanair has issued a “minor policy tweak”, which some might see as an admission of wrongdoing. From 25 June, it will allocate seats for adults travelling with children, free of charge. This being Ryanair, there’s a catch.
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