A salary hike is one way to show an employee they are cared for. Salary hikes help employees keep up with the rise in inflation, reward their hard work and exceptional performance, match the market rates, and also ensure retention. But more often than not, a company does not pay heed to the employee's performance and recognise their value. A similar workplace story was shared by a career coach, which shows why some employees leave even when offered lucrative counteroffers.Career coach Simon Ingari took to X and shared a relatable workplace scenario, and at the centre of the debate is a workplace story where an employee spent 5 years without a pay hike before making a decision that changed everything. According to Ingari's post, an employee went through five consecutive years without receiving a salary increase. From 2021 through 2025, there was no change in compensation despite continued service and performance.ResignationThen came 2026. The employee submitted a resignation letter and politely asked the company to accept it. Surprised by the decision, the boss questioned why someone who was "doing such a great job" would choose to leave. The employee explained that a new opportunity had come along. The offer included a 65 per cent salary increase as well as guaranteed annual raises linked to performance. The conversation did not end there.What happened 48 hours later?Ingari shared that just 48 hours later, the employer returned with a dramatically different response. The boss offered a 95 per cent raise and urged the employee not to leave the company. But by then, the decision had already been made. The employee declined the offer, replying that it was "too late now."You Might Also Like:The story quickly shifted from being about salary alone to a broader discussion about workplace culture and employee engagement.Lesson for managersSimon Ingari used the example to highlight a lesson for managers and business leaders. He argued that employees do not leave only because of money. More often, they leave when they feel undervalued, overlooked, or unappreciated despite their contributions.— Simon_Ingari (@Simon_Ingari) According to the career coach, retention requires more than occasional pay adjustments. Employees also need recognition, opportunities for growth, meaningful feedback, and leaders who proactively invest in their development. Ingari's message suggests that waiting until a resignation letter arrives can be a costly mistake. By that point, trust may already be broken, and the employee may have mentally moved on. His final takeaway was directed squarely at leaders. Take care of your best employees before they decide to leave, because by the time a counteroffer is made, the opportunity to retain them may already be gone.You Might Also Like: