78%
of managers feel responsible for their team’s successful AI adoption
Managers are emerging as essential levers in the AI transition — the people that organizations are counting on to translate AI ambition into everyday work redesign. The research indicates that AI is making the middle manager even more important, and raising the stakes for companies to get their enablement right for the AI era.
The findings align with Salesforce’s investment in what it calls Agentic Managers. In the agentic enterprise, managers don’t just manage people anymore – they redesign how work gets done with AI. “Managers are on the frontlines of our agentic transformation,” said Pallavi Sebastian, Senior Vice President of Agentic Talent Experience at Salesforce. “Investing in managers is an investment in not only our business, but our future – that’s why we’re equipping today’s great managers to become Agentic Managers, ready to lead human and agent teams with confidence.”
Detailed Findings:
