The obituary for middle managers is familiar. This layer, the argument goes, is an early casualty of AI. The evidence is compelling. But the larger story is the transformation of business itself, a new mode of conscious capitalism that will birth the “Meridian Manager.”
Gartner put the extinction idea into play with a projection that by 2026 one in five organizations would eliminate more than half of their middle management. The timeline has slipped; the trend has not. Such giants as Amazon, Walmart, and Microsoft are already trimming the layers between executives and the front line.
Business transformation specialist George Pesansky framed it well in his Fortune piece, “Surviving the Great Flattening: The coming extinction of the middle manager,” when he said “If your edge is ‘I know more,’ prepare to be leveled.” Among the most concrete research is the recent Harvard Business Review study “To Thrive in the AI Era, Companies Need Agent Managers,” which explores Salesforce’s Agentforce platform and the new role of managers overseeing autonomous AI agents.
Pesansky and others are not wrong. In my forthcoming book, Love Conquers Fear, I note the prescient observer of the tech economy Reid Hoffman, who argues that the defining new skill of the age is “orchestration”—directing multiple AI agents simultaneously, compressing days of work into hours.
