Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program
Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services
Netcracker Technology announced today that long-term customer Telenet, the largest provider of cable broadband services in Belgium, has expanded its partnership with Netcracker to include a significant B2B transformation program supporting the operator’s long-term vision of consolidating B2C and B2B operations onto a single, unified digital platform.
As part of this wide-ranging program, which is a continuation of the operator’s overall transformation journey with Netcracker, Telenet will migrate its SME and large enterprise customers and products from legacy systems to the Netcracker Digital BSS platform, including Revenue Management, Commerce Management, Customer Management, Service Management & Orchestration and Service Inventory Management.
By converging B2C and B2B domains onto a unified platform, Telenet will benefit from improved operational efficiency, reduced platform complexity and the ability to establish a scalable foundation for future innovation across both consumer and enterprise lines of business.
