A few months ago I was demoing my RAG-powered support bot to a colleague, feeling pretty confident...
A few months ago I was demoing my RAG-powered support bot to a colleague, feeling pretty confident about it.
Then it confidently told her our refund policy was “30 days, no questions asked.”
Our actual policy is 14 days, with conditions.
The bot didn’t hedge. It didn’t say “I’m not sure.” It just made it up and said it with the same calm tone it uses for everything else.
That demo stung.
A client called us last month with a simple complaint: "Our support agent confidently quotes the...
Last week a client pinged me. Their internal AI assistant was confidently telling employees the wrong...
It started innocently enough. I needed a way to let my team ask questions about our sprawling...
Build a corrective RAG pipeline with LangGraph that grades retrieval quality, rewrites bad queries, and generates cited answers.
A practical RAG evaluation checklist for AI SaaS builders to test retrieval quality, grounded answers, citations, regressions,…
The suggestion every RAG app ignores If you've shipped a retrieval-augmented assistant,...
