A city ombudman’s report on the TTC’s switch to Presto last year raises questions about how the transit agency made the decision.
When the TTC fully switched over to Presto last year, it decided against refunding riders for their now useless tickets and tokens.
It made that decision, a new city watchdog investigation has found, without apparently considering its impact on customers — including low-income and disabled riders.
The Administrative Penalty System launched nearly a decade ago has failed to provide a quicker and more efficient system than the…
More cities are adopting OMNY-like open-loop payment systems for transit. Can it keep transit from slipping into a death spiral?
Officials must continue to monitor spending closely to ensure the transport subsidy scheme remains affordable and sustainable.
If approved, city staff say capital funding will be re-allocated to other projects.
A budget shortfall has led the city’s transit authority to cut its bus and rail services by 20 percent.
The planned signalling upgrades were upended with the development of Metrolinx’s GO Expansion project.
