From left, Mr Thadpong, Ms Voranuch and Mr Chatchawat outline KBTG's strategic direction.
Kasikorn Business-Technology Group (KBTG), the technology arm of Kasikornbank (KBank), is doubling down on its 15-billion-baht investment in technology to accelerate artificial intelligence (AI) transformation, with agentic AI positioned as a driver of operational productivity and banking innovation.The company's transition to post-quantum cryptography (PQC) by 2029 and greater in-house technology development reflects a strategic effort to reduce vendor dependency and strengthen resilience against geopolitical risks, said Voranuch Dejakaisaya, executive chairman of KBTG.
This year AI is expanding from an experimental stage to a scale and optimisation stage with measurable business outcome impact, she noted.
Technology is in the top three of the group's budget, with annual investment of 15 billion baht, including innovation and operations. Spending is projected to grow 8-10% in 2027-2028, down from double digits in previous years.
Ms Voranuch said KBTG upgraded its core banking systems a few years ago, ensuring it can handle projected transaction volumes until at least 2030.
