A woman went to Carmax to test drive and purchase a Chevrolet Camaro. Four hours later, she was still there.
Now she's fuming.
TikTok creator Koty (@kotygracie) posted a video about the situation over the weekend. In the video, she explains that she spent four hours at Carmax waiting on paperwork and documentation.
“I’m sitting here thinking that I’m about to walk out of this door with these keys in my hand any second now,” she says. “And then [the saleswoman] goes over to verify our paperwork and I need additional documents. Documents that I don’t have. Documents that I don’t even know how to get.”
Koty was exasperated by this point.
