Digital workers such as digital marketers, content creators and other platform-based professionals will need stronger reporting obligations and performance visibility embedded in their contracts if the International Labour Organisation’s (ILO) Convention No. 193 on Decent Work in the Platform Economy is to achieve its intended protections.

While the adoption of the convention has been widely welcomed as a landmark step towards regulating platform-based work, experts argue that its real test will lie not in legislation itself but in how its provisions are translated into practical workplace protections across organisations and labour markets.

Transparency and performance visibility at the heart of contract reform

Jennifer Oyelade, talent acquisition director at Transquisite Consulting, said the convention’s effectiveness would depend largely on how its principles are embedded in everyday working relationships rather than relying solely on regulatory enforcement.

She noted that transparency would be particularly important for digital workers whose contributions are tied directly to measurable business outcomes.