The headquarters of Mirae Asset Group, the parent company of Mirae Asset Securities, in downtown Seoul / Courtesy of Mirae Asset Securities

Mirae Asset Securities has officially apologized to domestic investors who participated in pre-subscription for SpaceX shares, and said it is considering monetary compensation.

According to sources, Mirae Asset Securities Vice Chairmen Kim Mi-seob and Heo Sun-ho sent messages to investors Monday, explaining that the company proceeded with the subscription process after meeting all legal qualifications and requirements to offer IPO shares to domestic clients. Mirae Asset Securities was listed as an underwriter in the U.S. Securities and Exchange Commission's Form S-1 filing.

“We made every effort to secure an allocation until the very end, but due to the final decision made at the discretion of the lead U.S. underwriter, no shares were allocated,” the message read.

“We once again offer our deepest apologies for having to deliver such a disappointing outcome to the customers who participated in this subscription,” it added.